Shipping & returns

SHIPPING DETAILS

We offer FREE shipping on all purchases over $75 before tax. A standard $7 shipping fee will be added to all orders under $75. Please note: There is a $5.95 shipping charge for each pair of shoes ordered, due to size and weight of the package. Shipments will be sent by USPS Priority Mail and gift cards are shipped via USPS standard mail. We do not ship internationally which includes: Canada, Guam, Virgin Islands, Federated States of Micronesia, American Samoa, Northern Mariana Islands, Palau and Puerto Rico. We do not accept orders from freight forwarders. 

Any confirmed and shipped order that is refused by the customer and returned to us is subject to a 20% restocking charge.

ORDER STATUS & TRACKING

All orders are shipped via USPS. Please allow 3-5 days to be processed and shipped.

RETURNS

Have a change of heart? Items with original tags still attached and in unworn condition may be returned within 14 days of in-store purchase, or within 14 days of a shipped item’s shipping date for store credit. Your credit is held on your account and never expires. You can use all of your store credit at once or a little at a time. It may be used in store or online at evelieblu.com

RETURN OR EXCHANGE IN STORES

Items with original tags still attached and in unworn condition, including online orders with receipt, may be returned for store credit or exchanged at your local store within the 14-day return window.

RETURN BY MAIL

All returns by mail are the responsibility of the customer returning to add tracking and insurance. Evelie Blu Boutique does not take responsibility for lost or stolen packages.

GIFT CARDS

Gift cards can not be returned. At this time Gift Cards cannot be used on online purchases.

FINAL SALES

Final sale on all intimates and face masks. All Clearance items are Final Sale and are not returnable.

RETURN HELP

Online orders may be returned at the local store within the 14 day return policy for store credit.

Returns may be placed in your mailbox, or you can schedule a free USPS pickup here: https://tools.usps.com/schedule-pickup-steps.htm