Shipping & returns
SHIPPING DETAILS
We offer FREE shipping on all purchases over $150.00 before tax. A standard $10.95 shipping fee will be added to all orders under $150.00. Shipments will be sent USPS and gift cards are emailed to you at time of purchase. We do not ship internationally. We do not accept orders from freight forwarders.
Any confirmed and shipped order that is refused by the customer and returned to us is subject to a 50% restocking charge.
ORDER STATUS & TRACKING
All orders are shipped via USPS. Please allow 3-5 days to be processed and shipped.
RETURNS
Have a change of heart? Items with original tags still attached and in unworn condition may be returned within 14 days of in-store purchase, or within 14 days of a shipped item’s shipping date for store credit. Your credit is held on your account and never expires. You can use all of your store credit at once or a little at a time. It may be used in store or online at evelieblu.com
RETURN OR EXCHANGE IN STORES
Items with original tags still attached and in unworn condition, including online orders with receipt, may be returned for store credit or exchanged at your local store within the 14-day return window.
RETURN BY MAIL
All returns by mail are the responsibility of the customer returning to add tracking and insurance. Evelie Blu Boutique does not take responsibility for lost or stolen packages.
GIFT CARDS
Gift cards can not be returned. Gift Cards can be redeemed for online purchases.
FINAL SALES
Final sale on all intimates and face masks. All Clearance items are Final Sale and are not returnable.
RETURN HELP
Returns may be placed in your mailbox, or you can schedule a free USPS pickup here: https://tools.usps.com/schedule-pickup-steps.htm